Conversation Intelligence
Fireflies.ai
AI meeting transcription and summaries.
Free planfireflies.ai
AI meeting transcription and summaries
- Category
- Conversation Intelligence
- Use case
- Meeting AI
- Team fit
- SMB–Enterprise
What it is used for
Meeting AI
AI meeting transcription and summaries
Who it is for
Built for SMB–Enterprise teams.
Recording and consent
Confirm supported meeting systems, recording permissions, storage practices, and notice requirements.
Useful coaching signals
Test whether talk tracks, topics, and summaries surface moments a manager or rep can act on.
When it fits
Use it when
- Calls or meetings already happen on a supported system.
- Managers will review a coaching clip, not only a dashboard.
- Consent and recording rules are clear.
Skip it when
- The team will not listen back to conversations.
- Recording notice and storage have not been reviewed.
- Compare Gong if you need conversation ai instead.
How to start
Record the right calls
Connect Zoom/Meet/Teams and your dialer. Start with discovery and demos.
Coach from moments
Tag a few talk tracks (pricing, competitor, next step). Review one call per rep per week.
Push notes to the CRM
Auto-log summary and next steps so the opportunity stays current.
Pricing
Free plan
Free planper user/mo, billed annually
- Free forever for light use.
- Pro from about $10 per seat per month, billed annually.
Confirm current plans on Fireflies.ai before you buy. Prices checked 30 Sep 2026.
Recording and dialing rules vary by region. Confirm consent, notice, and storage with your legal and operations teams.
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