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CRM

Zoho CRM

Broad CRM and sales automation suite.

Free plan

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What Zoho CRM is used for

Broad CRM and sales automation suite. Built for SMB–Enterprise teams.

Category: CRM
Primary use case: CRM
Stated team fit: SMB–Enterprise

How to evaluate CRM fit

A CRM should make the team’s next step, account context, and pipeline data easier to maintain.

1
Pipeline and data model
Test the stages, fields, and ownership rules your team needs before importing a large database.
2
Daily seller adoption
Check how easily a rep can log activity, update a deal, and set a next step during normal work.
3
Reporting and integrations
Confirm the CRM can connect to the systems that create customer and sales activity data.

Pricing

Free plan

Free for up to 3 users. Standard is about $14 per user per month, billed annually.

Confirm current plans, limits, and availability on the official vendor site before you buy.

Sales resources

Best Free CRM for Small Business (2026)Compare four verified free-forever CRM plans for small businesses, the limits to test, and the trials that do not qualify as free plans.

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