Refract.ai

What Refract.ai is used for

Conversation intelligence and sales coaching. Built for Mid-market teams.

Category

Conversation Intelligence

Primary use case

Conversation AI

Stated team fit

Mid-market

How to evaluate conversation intelligence

Conversation intelligence is most valuable when recordings and insights create a repeatable coaching or deal-review habit.

1. 1

   Recording and consent

   Confirm supported meeting systems, recording permissions, storage practices, and notice requirements.

2. 2

   Useful coaching signals

   Test whether talk tracks, topics, and summaries surface moments a manager or rep can act on.

3. 3

   Workflow connection

   Check how notes, follow-ups, and account context move to the CRM or enablement process.

Pricing

Custom pricing

Coaching platform is quoted.

Confirm current plans, limits, and availability on the official vendor site before you buy.